09/2018 - 07/2019 11 months MetLife SMB Integration Project Description: Integration Architect and Technical lead for integration of various integration between IBM Portal team, Majesco Third Party solution, and MetLife Legacy systems. Lead squads, conduct scrum meetings, coordinate reporting and progress management with PMs and help resolve technical issues, making decisions where necessary. Applied Agile methods to design stages as well as code and test stages. This project was recognized as ?Best Turnaround? for 2019 |
05/2018 - 08/2018 4 months Watson Public Safety Client Watson Public Safety for Celgene Project Description: Testing and Architecture support for Watson, BPM, IIB, and integrations. Writing test scripts and helping with actual testing efforts. Provided root cause analysis and support on some defects. |
03/2018 - To date 18 months Roche Watson Public Safety for Roche Project Description: Integration and Process Architect. Provide assistance and expertise in the high level design and integration design for the Roche interfaces to the Watson Public Safety product for Pharmacovigilance. This included participation in high level design, interviews with clients to identify and confirm requirements, identify and resolve gaps and risks, and provide design details on certain integration modules. Experience with Watson Public Safety, Cognitive technologies and, Document Processing. |
09/2017 - 03/2018 Intelligent Automation Integration Center - IBM Intelligent Automation Integration Center Project Description: Develop intelligent automation solutions using integrations of Robotics Process Automation (RPA), Business Process Management (BPM), Operational Decision Manager (ODM), Bluemix offerings including Cloudant, Database, DB2, Node.js Node-Red, Watson Analytics offerings, and various integrations as needed including SOA and REST interfaces as well as RPA interfaces to UI and Microsoft applications. |
08/2017 - 09/2017 Mercedes Benz Financial Services MBFS IIB Modernization Project Description: Engagement lead. Perform assessment of IIB and make recommendations for improvement. |
01/2017 - 07/2017 Banorte Bank Mexico City Sumando BPM and Integration Architecture Project Description: Define large scale development, test, and production configurations for large clustered BPM systems on Cloud based technologies including integration strategies for Mobile devices and OCR systems. Debbie attended and participated in meetings conducted in both English and Spanish, working with team members who spoke primarily Spanish. |
06/2016 - 12/2016 Ford SCA-C Integration Lead / Architect Project Description: In this engagement, Deborah took on responsibility for leading both the on-shore and off-shore integration for the SCA-C project which was an MDM and Quality Stage based solution. These were micro-service integration solutions for roughly 100 web services connected to 190 proxy services (REST). Led the offshore and onshore teams, providing guidance and hand-off support between the systems. Played a role in addressing several management issues within the project, including deliverables, change management, decision management, scope management, and using agile techniques to meet aggressive document and code delivery schedules. |
04/2016 - 06/2016 Bid & Proposals Excel Energy, HCSC Project Description: Assisted IBM partners in creating bid and proposal documents including drafts of Statement of Work. |
08/2015 - 03/2016 Morgan Stanley Grapevine Remediation Project. Project Description: Debbie led a team that was asked to convert a 25 year old legacy mainframe CICS app to Web Services for CICS and WebSphere MQ. Debbie was the primary on-site client facing team leader, leading teams in Bangalore India, Pune India, and Lansing Michigan. |
07/2015 - 08/2015 IBM Legacy Modernization Group Bid and Proposal work. Project Description: Worked with IBM Legacy Modernization group to provide support for bid and proposal efforts for Atradius, JPMC, and Morgan Stanley. Won the bids. |
06/2015 - 07/2015 IBM Internal Project C-Suite Survey and Socialization. Project Description: Debbie functioned as project manager on this internal project. She also helped team members collaborate with each other more effectively. |
01/2015 - 05/2015 EY (fka Ernst & Young) ATM PE/RE Tax Space Project Description: As an Infrastructure Technical Team Lead, Debbie was responsible for identifying the technical and non-functional requirements for the project and work with the IBM Cloud Services organizations to design and implement a solution that would enable a quick entry at a lower cost, with the ability to scale to roughly 100 times the load and performance over the next 5 years. The solution included BPM, DB2, MDM, ODM, and Netezza, to optimize performance and flexibility. |
04/2014 - 12/2014 Oncor Electric Delivery Mainframe Migration Program - BPM Integration Project Description: Legacy Modernization - mainframe application to CC&B using BPM, WPS, Sterling Business Integrator, and ODM. Led the effort to resolve defects and design change recommendations. Responsible for coordinating developer, tester, and management efforts. Responsible for Triage and Root Cause Analysis on numerous defects, then coordinating the efforts to resolve the issues, defects, and changes to completion. |
10/2013 - 03/2014 PECO Meter Failure Analysis and Repair Tracking -IoT Project Description: Lead Architect and technical lead for BPM project. Automate a complex process for reviewing leads that indicated possible meter failures base on IoT meter data, to help determine cause and remediation. In addition, the process would reduce the workload by automating the identification of false positives and duplicate leads. Train client staff in the technologies used. Used Kanban Agile for management. |
01/2013 - 09/2013 State Farm Insurance Legacy Migration of Customer Support Systems Project Description: Implement roughly 44 integrations between the STG product and the various Enterprise Data Centers (DCs). Reviewed and supported the rest of the team in high level design, detail design, and infrastructure configuration, to support the desired integrations. As lead architect, coached, mentored, supported, and empowered the other architects and specialists on the team as well as providing support, coaching, and guidance to IBM project management teams and providing communications to State Farm management, including updated plans, progress tracking, and issue tracking and reporting. |
11/2012 - 01/2013 Nestle Waters Bid & Proposal - Legacy PICK/U2 Migration Project Description: Bid and Proposal work - assess RMS application, and identify ways to improve performance, stability, and better integration. Provided a blueprint & solution to improve performance of both UI and Web Service performance substantially, eliminating the need to create manually coded custom ad-hoc reports. Lead architect on the project. Solution and approach accepted. |
08/2012 - 10/2012 LL Bean Sr Integration Consultant Project Description: Provide documentation for staff and processes for an Integration Center of Excellence based on WMB, WSRR, DataStage, InfoSphere, and IIS. |
02/2012 - 08/2012 Fannie Mae Business Process Management & Integration Project Description: Technical Lead and Lead Architect for multiple projects BPM including integration with Documentum, and TIBCO. Provided technical leadership and project management and scrum master. Led a team of 10 developers, 4 IBM Business Process Analysts, client technical leads and project management leads working on-site and remotely. |
05/2011 - 02/2012 New York Life BPM for WebSphere Portal OBA Project Description: Lead initial BPM effort at New York Life Service Portal project. This included several overlapping Agile projects. Also worked with NYL to build and mentor their support staff as well as help them develop a COE. |
03/2011 - 05/2011 IBM Procurement Systems Project Description: Provide a solution for integrating IBM?s procurement systems, including integration with front-end user interfaces, IBM data warehouses, and SAP systems. Led a team of WMB specialists integrating to the various back-end systems. |
01/2011 - 03/2011 Husqvarna Business Rules Proposals Project Description: Review client requirements, as well as future plans and ?Wish Lists? in terms of business rules and asses the ability of JRules, in combination with WebSphere Commerce Server, to help meet these special business rule requirements. This included providing some examples of how the clients business rules would be implemented using JRules in combination with WebSphere Commerce Server. |
12/2010 - 01/2011 Walmart Managed Web Services Project Description: Help Walmart and IBM team integrate external Walmart managed Web Services and other legacy services into BPM. Primary responsibilities included initial requirements gathering and coordination, and high level solution design and detailed design. |
07/2010 - 11/2010 Bid & Proposal Solutions Bid & Proposals IoT Project Description: IoT Solutions for: HealthNow - Proposal to for Modeler and WPS solution to help them streamline their Rate Letter negotiation process, coordinating both regulatory and business requirements, while still being responsive to the customer in a timely manner. Caterpillar - Mining Equipment Monitoring System - using SCADA MQTT IOT real-time data collection, business rules, statistical analysis, and business intelligence - worked with IBM Research (Watson Labs), Software Group, and Global Services to help create a proposal to introduce a new product to Caterpillar. Sanofi Aventis - Diabetes Monitoring system using smart glucose meters, cell phones, process management, and business intelligence. The goal was to more pro-actively monitor glucose readings and meter usage, especially for patients at risk for complications. IBM Software Service & Support - BPM Proposal to more effectively plan renewals to keep customers. Proposal would pro-actively alert sales and renewal service reps so that customer was comfortable with the new terms and renewal process. |
03/2010 - 06/2010 NJ Courts PDT Integration - IoT Project Description: Create integration between hand-held devices and corporate servers using WMB & MQTT transport. This allowed reliable messaging from the device to the administration database, as well as the ability to search the servers for outstanding warrants, and the ability to send out alerts for such things as stolen vehicles. |
09/2009 - 03/2010 QVC Cable Network & Web Sales QVC Order Commerce Server Portal Project Description: Responsible for configuring high performance clusters based on MQ, WMB, and servers to support high availability and high reliability. Worked with client and IBM teams from various divisions. Also supported Commerce Server and Message Broker to use VMs to access Client environments securely. |
06/2009 - 08/2009 Various Clients Bib & Proposals Project Description: Evaluated RFP and RFQ requests and worked with IBM teams to provide solution design and pricing for solutions based on WPS, FileNet, JRules, and SAP. |
03/2009 - 04/2009 Federal Reserve Bank Cash Processing modernization Project Description: Analyzed the viability of the Standard Cash Application and related cash applications. Identified the risks and provided mitigation strategies. Provided plans that would extend of the viability to 2014 if necessary. |
01/2009 - 03/2009 Moodys Financial Services Report Distribution Integration Project Description: Provide web services clients and notify those clients when a rating had changed. Used FileNet, JRules, MQ, and WMB on Linux, AIX, and Windows. |
11/2008 - 12/2008 Ericsson WebSphere Process Management & Integration Project Description: Next Generation Information System (NGIS) based on SOA, SOMA, and Virtualization. Using WAS, WMB, WESB, WPS, and WSRR. My role was to interview the client, identify their actual needs, determine which products among IBM?s offerings would best fit those needs, and to formulate a plan to deploy this solution based on their current and planned infrastructure and IT Architecture. Won the bid also resulted in the successful signing of a substantial support contract. |
06/2008 - 11/2008 Al Inma Bank ? Saudi Arabia Banking System Financial IT Architecture Project Description: Provide leadership in developing architecture and infrastructure for a large banking system, including integration of solutions provided by several vendors providing industry specific solutions such as regulatory compliance, integration with ATM and Credit Card vendor networks, and exchanges (SWIFT, SAMA, SARIE, and FOREX). |
01/2008 - 06/2008 General Motors Project Description: Lead management system to capture leads from dealers, and manage those leads, and allocate incentives based on delivery. The goal was to turn more of the ?Be Back? shoppers into buying customers. This project required the integration of legacy systems using Automotive Dealer (ADF) format, to industry standard STARS SOA transactions. Used DataPower, RSA, and WMB. Responsible for the infrastructure and system configuration details, as well as root cause analysis for defects during the testing phase. |
10/2007 - 01/2008 California Department of Corrections Bid & Proposals Project Description: Coordinate with multiple vendors on the implementation of an SOA based solution to help coordinate and monitor health care in jails, prisons, and other correctional facilities. Formulate hardware and core software requirements for the proposed solution and coordinate the pricing and performance. IBM won the bid. |
09/2007 - 10/2007 National Australia Bank NAB Farm Mortgage Processing Project Description: Review business requirements, formulate architecture, document architectural choices, price recommended architecture and alternate solutions. Client chose one of the alternate (lower initial cost) solutions based on SOA (WAS, WMB, and SaaS components, ECM (FileNet and DB2 Content Manager). Bid was accepted |
08/2007 - 09/2007 Federal Reserve Bank Project Description: Project Description: Bid and Proposal for Architectural Review of BCS-3000 currency counting system, and it?s interfaces to the rest of the bank?s auditing and control systems. Bid was accepted. |
03/2006 - 07/2007 ViewPointe Check Image Exchange Project Description: Primary responsibility as Lead architect to create high performance archive using clusters of databases to achieve 8,000 transaction per second performance on a 1 petabyte archive used to exchange check images between banks in compliance with Check21 regulations. Architecture included integration with established Information On-Demand Database/Tape archive libraries to access long term storage. Access included interactive access via WAS and bulk access. Used C++ (client request) Objects on AIX. |
09/2005 - 03/2006 SunTrust B2B Audit and Enhancement Proposals Project Description: Audit the current B2B architecture, identify the available documentation, and organize it and summarize it in a manner that would allow an offshore team to quickly assess issues and contact the appropriate support teams. Systems WMQ, DB2, WAS, WMB, and Infrastructure including networks, server configuration, and SAN configuration. |
11/2004 - 09/2005 Missouri Department of Transportation Identity Management and SSO Project Description: Primary Responsible for implementation of Portal security based on IBM Tivoli Directory Server, Access Manager, Identity Manager, and Directory Integrator. Provided support for WMQ, DB2, AIX and Windows administration. Coordinated multiple agency departments, multiple vendors, and multiple subcontractors. |
07/2004 - 11/2004 Bloomberg Financial Services Project Description: Primary responsibility was to train and support a team of developers creating a business oriented clustered solution for providing time-sensitive information to users and supporting reliable interactive support. This included support of the Portal Team, training and supporting teams to use MQ on C, C++, Java, Solaris, Linux, Windows, and proprietary systems. |
03/2004 - 08/2004 Department of Homeland Security Intelligence Project Description: Details are Top Secret - generally: Primary responsible for the generation of tools to generate the DDL, Extraction and Load, Integration, and other support tools as well as support, training. In addition, often assumed responsibilities for AIX, MQ, Network, and Security, including coordination of these teams. |
08/2003 - 03/2004 Zurich North America P&C Claim Management & Integration Project Description: Pioneer real-time offshore connectivity solutions. Providing teams in Bangalore the ability to interactively develop and test on Client development and target systems including WMQ, WMQI (WMB), DB2, Unix, and mainframe development systems. Due to the demands of both environments, the solution required detailed attention to security, network connectivity, availability, automated recovery, and minimal operator intervention. Costs also had to be kept to a minimum to maximize the benefits of offshore development and testing. Became the foundation of future off-shore efforts. |
07/2001 - 08/2003 IBM BTCIO Business to Business Integration Project Description: Business to Business solution, focusing primarily on the gateway technologies between the manufacturer and various client companies. Provided recommendations for implementation, platforms, security, performance, and availability as well as enhanced remote administration and diagnostic capabilities to minimize travel requirements. Coordinated the efforts of up to 100 people in various locations including UK, NC, CT, CA, CO, Canada, and India. Helped develop remote collaboration tools and techniques to manage the global teams. |
04/2001 - 06/2001 Banorte Integration Strategy Project Description: Review IT Architecture projects within the bank. Formulate an Integration strategy and formulate a proposal. Won bid. |
02/2001 - 04/2001 Amica Insurance Enterprise Integration Project Description: Provided complete architectural review of several divisions and formulated an architecture to integrate the various divisions. Developed integration solutions and led performance enhancement efforts. |
05/2000 - 12/2000 MetLife Enterprise Integration Project Description: Provided architectural design for implementation of integration between Client Company and financial information provider. Solution involved a combination of CICS, CORBA, XML and MQSeries using Java RMI/IIOP, SAX, and DOM. Led the implementation of the solution and integration into the client enterprise environments. Coordinated with teams in NYC, Colorado, and Florida. |
01/2000 - 04/2000 Quest Communications IMS Legacy Integration Project Description: Provided architectural review and proposal for integration of Telephone company systems to external web and MQSeries based interfaces for Pressler Act Compliance allowing other carriers to offer combined services. |
06/1999 - 12/1999 Alaska Communications Company Pressler Act Service Integration Project Description: Provide complete architectural review of the customer service infrastructure and design architecture for providing secure integration of the two companies to comply with the Pressler Act. This allowed the both companies to sell both cable and phone service, and to request service from each other without giving away marketing information. Led the Implementation team including both IBM and Client resources. Trained client staff in operations, diagnostics, technical support, and security procedures. |
04/1999 - 07/1999 CareFirst Blue Cross Blue Shield Architecture Review - HIPPA Project Description: Provide complete architectural review of health insurance, provide recommendations for integration and HIPPA compliance based on preliminary specifications. Implemented proof of concept and framework for implementation by IGS team. |
02/1999 - 05/1999 AT&T Wireless Enterprise Architecture Review Project Description: Provide complete architectural review of supply chain including network, infrastructure, platforms, security, and middleware as well as applications. Formulate a recommendation for architectural enhancements, and a budget and schedule for implementation. Recommendation was accepted and successfully implemented by an IGS team. |